School CIO: Business Processes

October 12th, 2008

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Business Processes

10 Essential Strategies For Leading A Technology Department
by Terry Freedman
Terry Freedman boils good leadership down to a handful of key principles.

Redefining Data-Driven Decision Making
by Keith Waters
How schools can move beyond D3M to embrace a culture of education performance management.

Making the Most of Alert Notification Systems
by Sheila Riley
11 tips for using emergency communication solutions in your district.

My New Year's Resolutions
by Philip J. Brody, Ph.D.
Improving staff development, taking an IT risk, returning calls promptly...CTO Philip Brody lays down the gauntlet.

Working to Expectations: The Toughest CIO Challenge
by Mike Cuddy
Achieving clear goals and deliverables is the easy part of the job. It's the intangible expectations that throw off even good technology managers.

Leaving the Private Sector for K-12
by Lindsay Oishi
CIOs from the business world offer unique expertise--and often a fresh perspective--when they go to work in school environments.

8 Tips for Going Paperless
by Sheila Riley
Tech directors reveal their strategies for taming the paper monster.

Book Excerpt: Enterprise Architecture as Strategy
by Jeanne W. Ross, Peter Weill, and David C. Robertson
How establishing a system of governance mechanisms in your organization can mean the difference between surviving and thriving.

The Innovative CIO
by Miguel Guhlin
Abilene's top technology officer Mark Gabehart shares his ideas on change and innovation.

Smart Backup Storage Tips
by Humayun Beg
Electronic vaulting promises an end to shipping backup tapes, The Advisory Council says.

At Your Service
by Susie Meserve
Miami Dade's Debbie Karcher discusses the art of top-notch customer service.

12 Tips for Better RFPs
by Sheila Riley
Battle-tested strategies for managing the request for proposal process.

The Proof is in the Processes
by C. Jackson Grayson, Jr.
The missing link in improving K-12 education and meeting NCLB goals is process management.

Mission Possible
by Miguel Guhlin
Patti Holub keeps things running smoothly using project management techniques.

The Zen of IT Portfolio Management

CIO Charles T. Thompson, Sr. reveals his district's decision-making process. Hint: It's not ad hoc.

Web 2.0 Meets The Enterprise
by Howard Greenstein
Changes to Web content, and the Web itself, present new business opportunities if CIOs are willing to pursue them.

Q&A: Helmut Porcher
by Matt Villano
IT disaster recovery, step by step.

Planning for the Worst
by Matt Villano
How school technology leaders in the Gulf Coast weathered the storm.

Q&A: Philip Rothstein
by Matt Villano
When it comes to disaster recovery, it pays to plan ahead.

Powerful Processes
by Scott McLeod and Tim Wilson
For K-12 technologists struggling to find time, staff, and money, the Information Technology Infrastructure Library can help.

Q&A: Craig Honour
by Matt Villano
An outgoing CIO reflects on his approach to governance during his tenure.

Q&A: Scott Wright
by Matt Villano
When it comes to organizing IT, Katy ISD follows a corporate plan.

Q&A: Patricia Renzulli
by Matt Villano
The School District of Philadelphia's top technology leader knows good governance.

Make Your Projects Manageable
by Jane E. Bloomquist
Use project management techniques to take the guesswork out of large-scale IT rollouts.

Measuring What Matters
by Peter Robertson
Performance measures can boots IT efficiencies, generate buy-in from stakeholders, and improve technology's impact on teaching and learning. But you have to do it right.

Ten Tactics for Optimizing Operations
by Dave Stodder
Trying to steer your IT infrastructure in the right direction? School CIO's sister publication, Intelligent Enterprise, has some ideas for you.

Risky Business
by Richard Hoffman
A thorough--and realistic--risk assessment can help districts get a handle on potential security breaches.

Washington, DC: Charles T. Thompson

Catch up with Charles T. Thompson, Sr., CTO for District of Columbia Public Schools, and his thoughts on data warehousing, IT governance, and organizational performance.